META AI
“HEY META, WHAT SONG IS THIS?”
“The song playing is called Float by Our Space”
“HEY META, TAKE A VIDEO”
“HEY META, PLAY MY AUDIO BOOK”
“HEY META, SEND A VOICE MESSAGE ON WHATSAPP”
FEATURES
Frame description
Lens info
Product dimensions
Camera
Audio
Controls
Battery and memory
Connectivity
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FAQ
From content creation to maintenance, find everything you need to know about your Ray-Ban Stories or Ray-Ban Meta smart glasses in our dedicated support center.
You can buy Ray-Ban Meta smart glasses on Ray-Ban.com, at official Ray-Ban stores and from certified Ray-Ban dealers (online & in store). Currently they're available for purchase in the United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia. They are also available in select markets via the Meta website.
We ship Ray-Ban Meta collection to all supported countries: United States, Canada, United Kingdom, Ireland, Austria, Belgium, France, Italy, Spain, Germany, Finland, Norway, Denmark, Sweden and Australia, however some regional exclusions apply. For more details, please view our shipping policy.
To operate Ray-Ban Meta smart glasses you need to connect your glasses with a smart phone and the Meta View app. Here’s the complete checklist:
- Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iOS 14.4 and above. See complete list of supported phones here
- Wireless internet access
- USB-C charging plug (if charging from a power outlet and not directly from a USB point)
- A valid Meta account
- Meta View app (downloadable from your App store here or by scanning this QR code)
Returns are rare for Ray-Ban Meta smart glasses so we’re sorry that something didn’t work out with your purchase.
Ray-Ban Meta smart glasses purchased online can be returned by mail.
To return your Ray-Ban Meta smart glasses by mail please complete the following steps:
- Contact Customer Care who will assess the status of the glasses and arrange the return for you.
- Import all of your captures to your phone or the Meta View app.
- Factory reset the glasses to remove your personal data and delete your captures.
- Turn off the glasses.
- Prepare your return with the box that your glasses arrived in. In addition to the glasses please add all of the accessories, including the charging case. If the box is no longer available or in a suitable condition, please ask Customer Care for a return kit and we’ll mail you everything you need to complete the return. Follow the shipping instructions listed on your box. Or download the instructions here.
You can view and download the Ray-Ban Meta manufacturer warranty policy here.
(1) Feature requires 5G wifi or cellular and minimum ambient temperature condition of at least 5º C. Performance varies based on user location, device battery, temperature, internet connectivity and interference from other devices, and many other factors.
(2) Voice features available in English, Italian and French.
(3) Up to 4 hours on single charge plus up to additional 32 hours of charge time per fully charged case. Battery life varies by use, configuration, settings and many other factors. Actual results will vary. Visit our FAQ for more details.
(4) To reduce waste, we ship the Ray-Ban Meta collection without a charging cable. Visit our FAQ for cable and adapter information.
(5) Facebook and Meta account required.
(6) Facebook and Meta account required.
PRL registration number WEEE Luxottica Group: 3404WB. (Producer Register Limited)
PRL registration number BAT Luxottica Group: 3404WB. (Producer Register Limited)